M7 Group SA
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About M7 Group

M7 Group, owned by Canal+, is a major European pay-tv operator offering language-specific packages to over three million subscribers in eight countries: Netherlands, Belgium, Germany, Austria, Czech Republic, Slovakia, Romania and Hungary. M7 Group is nestled in Luxembourg, building upon its long tradition of operating radio and TV services for pan-European audiences. M7 Group enjoys a sound financial performance, benefiting from using central operations and building its business upon one generic platform for all its pay-tv operations, providing M7 Group with strong capabilities to grow its business.

The rapid growth of M7 Group was driven by successfully converting millions of free-TV viewers into recurring pay-tv subscribers in only a few years’ time. The model provides subscribers with an attractive range of additional TV services at a highly competitive market price. The hybrid TV offering includes key channels as well as film and sports content in state-of–the-art HD quality and innovative interactive services such as restart, replay and on demand TV viewing.

Having started as a satellite TV operator, M7 has now become a platform agnostic TV provider, adding IPTV, DTT and OTT capabilities where that best fits the preferred local way of TV consumption.

Objective of the role

The Billing professional is able to oversee and supervise all Customer Finance activities, manage Customer Finance related projects and deal with complex operational issues.

The Billing professional will be part of the Customer Finance team, based at Canal+ Luxembourg S. à r.l. headquarters in Luxembourg and working mainly on the Czech & Slovak market. The Customer Finance team is responsible for billing, dunning and collection for all brands operated by Canal+ Luxembourg S. à r.l., in various European countries.

Key responsibilities

As Billing Professional, you will:

  • – Optimizing existing billing, dunning and collection flows,
  • – Planning and performance of billing, dunning and collection activities,
  • – Implementing billing, dunning and collection flows in new foreign markets,
  • – Processing customer payments,
  • – Cash flow forecasting,
  • – Assisting in call volume forecasting,
  • – Management reporting,
  • – Quality control on Customer Finance activities,
  • – Creating work instructions and training of internal/external employees,
  • – Automation of Customer Finance activities,
  • – Handling of contacts with external parties (banks, collection companies, customer service organizations, PSP’s and print houses).

Skills & Experience:

  • – Between 3 to 5 years of professional experience with billing and credit control in organizations with large client volumes,
  • – Experience with CRM software,
  • – Advanced Excel skills,
  • – Good command of Power Point,
  • – Excellent analytical and communicative skills,
  • – Ambitious, driven and precise,
  • – Fluency in English both spoken and written is a must, the knowledge of Czech and/or Slovak will be considered as an asset,
  • – Experience in the telecommunication sector or other provider of television services would be a plus.

Interested by this opportunity?

Please send your CV and cover letter to: recruitment@m7group.eu